Flint

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UX researcher| Web designer & Framer developer

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About

Flint is a platform designed to help clinical research sites manage all their studies in one place. The goal was to build a single source of truth for tracking study participants, visits, procedures, and administrative tasks. Many research sites still rely on complex spreadsheets, which leads to data loss, human errors, and compliance risks. Flint solves this by providing a modern, intuitive, and reliable system for clinical trial operations.

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About

UX Challenge:

Uniqueness

Designing a website that feels custom and premium, not “template-like”;

Information Architecture

Creating a clear narrative for the agency: services, process, and value proposition;

Scalability

Building a structure that allows fast updates and content scaling without breaking layout or design;

Functionality

Implementing advanced Framer features (components, CMS, interactions) while keeping the site easy to maintain.

UX Challenge:

The main UX challenge was to move users away from spreadsheets without breaking their existing workflows or sense of control. Key challenges included: - Preserving the flexibility and familiarity of spreadsheets while improving structure and usability. - Designing an intuitive interface for non-technical users (CRCs and Site Directors). - Ensuring quick access to essential data — subject status, visits, and outstanding tasks — with minimal navigation.

Process & implementation

I took part in the discovery phase, analyzing how Clinical Research Coordinators (CRCs) and Site Directors manage their data today. Through interviews and workflow mapping, we identified key pain points: - Hours lost manually updating spreadsheets; - Risk of non-compliance due to incorrect visit schedules; - Difficulty scaling operations without a centralized system. Based on these insights, I designed the user flows and interface for Subject Tracker v0 — the first version of Flint. This release allowed users to: - Add and edit study participants; - Track visits, procedures, and statuses; - Manage and complete operational tasks; - Filter and organize data across studies. The goal was to achieve parity with spreadsheets, but in a cleaner, more structured, and dependable form.

Outcome

The first version of Flint enabled research sites to: - Transition from manual spreadsheets to a centralized tracking system; - Reduce errors in visit scheduling and data entry; - Save time on administrative tasks; - Build a foundation for future modules — finance, document management, and analytics. Flint became the first step toward a full CTMS platform, helping research sites grow with confidence and efficiency.

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